DWService - DocsIf you manage many agents, you may need to use groups. It is not required, but it makes it easier to manage many agents. You can filter on existing groups you have previously created. And that way you can find the agent you want more easily.
After signing into your account, you can manage groups by clicking on Groups.
To make it easier to manage many agents, agents can be grouped together.
To do this, the group must first be created.
After signing into your account, select Groups, then click the + button to create a new group.
When you create a new group, you can specify the following:
Here is an example if you want to create a group called Family.
The result is the following:
Later, you can Edit or Delete the group in the group’s menu.
Important: A group can only be deleted if it is empty, which means there are no agents in it. If you want to delete a group, remove the agent from it first (Edit the agent, then select another group from the drop-down menu, or simply clear the Group field).
Downloading means that you copy the agent’s installer program from our server to your own device.
You can access the downloads section on the https://www.dwservice.net website by clicking on the Download button.
Related articles: Agent, Client
Watch our tutorial video on How to download the Agent:
Once you have logged in to your personal account, you will see the dashboard. The dashboard gives you the options to manage our service. These are the following:
Shares
There are several ways to contribute to our service.
ℹ️ A CAPTCHA is a type of challenge–response Turing test used in computing to determine whether the user is human in order to deter bot attacks and spam. Our service uses the solution developed by ALTCHA.
📖 You can find more information about ALTCHA here: Privacy-First Captcha and Bot Protection | ALTCHA
You may encounter Captcha when you sign up for an account:
✅ Using the captcha is very simple: Just click on the checkbox.
In case of success, you will see the following:
Captcha may also appear if there are multiple unsuccessful attempts to log in to your account. For example, when entering the wrong password multiple times.
After solving the captcha, you can enter the correct password and log in to your account.
Explanation: This solution protects your account against possible brute force attacks.
The Captcha will also appear if you reset your password:
Explanation: This solution protects your account from external attacks.
▶️ Watch our tutorial video on How to set up a new Password if you have forgotten your current one (the use of Captcha is also covered in the video):
Applications are a very important part of our service. Once you have connected to an agent, you can manage it using the applications.
The currently available applications are:
By selecting the Analyze events option, you can check the event log for our service, which you can filter in a variety of ways to easily access the information you need.
After signing into your account, the dashboard will appear. The first option is the Agents.
With the Agents option, you can manage Agents. Such as adding an agent, editing an agent, enabling/disabling an agent, deleting an agent, sharing an agent, rebooting an agent, restarting the operating system, reinstalling an agent and connecting to an agent.
Related article: Agent
A DWS account is a personal account. Each account can belong to one person only. The account comes with an email address and a password. By logging into the account, you can manage your Agents, Shares, Contacts, Account, etc.
You can create a DWS account at https://www.dwservice.net by clicking on the
Login/Sign up button.
The sign-up form is the following:
Related articles: Username, Password, Localization, Captcha, Sign-up
Watch our tutorial video on How to create an Account: