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Can I use one DWService account for several users ?

No, the account is personal, so only one user at a time can be connected to the account. If you need to have agents controlled by more users, you must use Shares.

Let’s take the case of a company with one server and two users who need control it. We recommend using 3 DWService accounts:

  • main@company.com – Use this account to configure, set up and install the agent on the server (and other company PCs) and eventually register a premium subscription with this account.
  • user1@company.com
  • user2@company.com

main@company.com can share the agent with the other users. Extra bandwith from a premium account will also be shared with the other free accounts.

Read more about sharing and premium subscriptions.

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