This section provides suggestions and solutions that you can use to find the cause of the problem and the solution.
The following possibilities are currently available:
Articles
- 🗑️ How do I manually remove the agent on a Windows?
- 🗑️ How do I manually remove the agent on a Linux?
- 🗑️ How do I manually remove the agent on a MacOS?
- 🖥️ Silent installation with Group Policy
- ⬛ Black screen in the Screen app
- 🔲 Status of the Agent: Unavailable
- 🔇 Disable audio on the Agent side
- 🖥️❌ Set up a device without a monitor (headless)
- 🔁 How to reinstall the Agent remotely.
- 🥶 Remote control freezing in case of AVG/Avira antivirus protection.
- ⚠️ Error: Failed to load the Application. Check your network connection or try clearing your cache.
- 🥶 Page loading stops (freezes)