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Why is the remote desktop resolution so low?

Unlike some other remote desktop sotware, DWService does not rely on the RDP protocol. The RDP protocle creates a virtual graphic session which offers, for the remote desktop, the same resolution of local computer.

When accessing a remote desktop through DWService, you will be presented the same resolution as the remote desktop. Therefore to setup a different screen resolution through DWService, you will need to adjust it through the remote desktop settings.

Note that depending on your configuration, if you use a server without a screen you may not be able to adjust it.

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