1. Home
  2. Docs
  3. DWService
  4. Remote Access
  5. Why is the remote desktop resolution so low?

Why is the remote desktop resolution so low?

Unlike some other remote desktop sotware, DWService does not rely on the RDP protocol. The RDP protocle creates a virtual graphic session which offers, for the remote desktop, the same resolution of local computer.

When accessing a remote desktop through DWService, you will be presented the same resolution as the remote desktop. Therefore to setup a different screen resolution through DWService, you will need to adjust it through the remote desktop settings.

Note that depending on your configuration, if you use a server without a screen you may not be able to adjust it.

Was this article helpful to you? Yes No