DWService

• Agent management
  • How do I use the service?
  • How do I add an agent to my account?
  • How do I install the agent?
  • How do I install the agent silently?
  • How do I install the agent on macOS?
  • How do I “run only” the agent?
  • How to temporarily disable the agent?
  • How to configure a proxy?
  • How do I reinstall the agent?
  • How to remove the agent?
• Remote Access
  • Access a specific remote machine/agent
  • Access a specific app on a particular machine
  • How do I hide the notification message?
  • Why am I experiencing a slow connection?
  • Why is the remote desktop resolution so low?
  • Why am I experiencing a black screen?
  • Why can’t I connect to the agent?
• Sharing options
  • How do I share an agent?
  • How do I share an agent with restrictions?
  • How to share only a specific folder?
  • How to share a folder in read-only mode?
  • How to disable mouse & keyboard for shared agent?
• Account management
  • How to change my email address?
  • How to delete my account?
  • Can I use one DWService account for several users?
  • How to enable 2-factor authentication?
  • How to set up 2FA with a new smartphone?
  • I set up 2FA but I lost my recovery code
• Subscriptions
  • How do subscriptions work?
  • How does the bandwidth from paid accounts work with shared agents?
  • How is the bandwidth applied on paid accounts?
• Experimental features
• Troubleshoots
  • How do I manually remove the agent on a Windows?
  • How do I manually remove the agent on a Linux?
  • How do I manually remove the agent on a Mac?