If you have enabled TOTP and need to switch to a new smartphone, first log in DWService either with :
- Your old smartphone
- The recovery code you received when setting up TOTP with your old smartphone
Go to your account information and disable TOTP
Download on your new smartphone an app TOTP app. Among available applications for iOS or Android, you’ll find FreeOTP, Google Authenticator (Android – iOS), Microsoft Authenticator or Authy. This is a non-exhaustive list ; you can find other similar apps in the Apple App Store or in the Google Play Store.
Reset TOTP on your new smartphone by following the normal steps as explained here. It will generate a new recovery code that you MUST keep.