The Node is a fundamental component of DWService. In fact, it allows the connection between the user and the agent. When the agent connects to the DWService infrastructure, it is redirected to the nearest node or to a less loaded Node. In the same way when a user connects to the agent it is redirected to the Node where the agent is connected. To allow users to have a stable and fast session it is necessary that their agents are connected to neighboring and performing Nodes.
More information about Nodes can be found here: https://www.dwservice.net/contribute-nodes.html