DWService

• Basic definitions (alphabetical order)
  • Account
  • Agent
  • Agents
  • Analyze events
  • Applications
  • Backlink
  • Blog
  • Captcha
  • Client
  • Configuration
  • Configure
  • Configure proxy
  • Connection info
  • Contact
  • Contacts
  • Contributions
  • Cookies
  • Copy
  • Credentials
  • Current activities
  • Dashboard
  • Desktop notification
  • DWAgent – Monitor
  • Download
  • FAQ
  • Files and Folders application
  • Group
  • Groups
  • Good password
  • Install the Agent
  • Internet
  • Installation code
  • Installation password
  • Localization
  • Log file
  • Login
  • Log watch application
  • My Account
  • Nodes
  • Open source
  • Overview (Resources)
  • Password
  • Paste
  • Path
  • Payment method
  • Plans
  • Proxy
  • QR Code
  • Resources application
  • Run the Agent
  • Screen application
  • Services (Resources)
  • Shell application
  • Sign-up
  • Strong password
  • Subscriptions
  • Tasks (Resources)
  • Text editor application
  • TOTP
  • Translations
  • Two-Factor Authentication (2FA)
  • Unattended Access
  • Unique password
  • Unlock Code
  • Username
  • Videos
  • Weak password
• Agent installation – step-by-step
  • Windows
    • Windows – Install the Agent with Code
    • Windows – Install the Agent with Credentials
  • MacOS
    • MacOS – Install the Agent with Code
    • MacOS – Install the Agent with Credentials (updated)
  • Linux
    • Linux – Install the Agent with Code (Graphical User Interface)
    • Linux – Install the Agent with Code (console)
    • Linux – Install the Agent with Credentials (Graphical User Interface)
    • Linux – Install the Agent with Credentials (console)
• Agent management
  • How do I use the service?
  • How do I add an agent to my account?
  • How do I install the agent?
  • How do I install the agent silently?
  • How do I install the agent on macOS?
  • How do I “run only” the agent?
  • How to temporarily disable the agent?
  • How to configure a proxy?
  • How do I reinstall the agent?
  • How to remove the agent?
• Remote Access
  • Access a specific remote machine/agent
  • Access a specific app on a particular machine
  • How do I hide the notification message?
  • Why am I experiencing a slow connection?
  • Why is the remote desktop resolution so low?
  • Why can’t I connect to the agent?
  • How to use the Shell application?
• Sharing options
  • How do I share an agent?
  • How do I share an agent with restrictions?
  • How to share only a specific folder?
  • How to share a folder in read-only mode?
  • How to disable mouse & keyboard for shared agent?
• Account management
  • Can I use one DWService account for several users?
  • How to enable 2-factor authentication?
  • How to set up 2FA with a new smartphone?
  • I set up 2FA but I lost my recovery code
• Subscriptions
  • How do subscriptions work?
  • How does the bandwidth from paid accounts work with shared agents?
  • How is the bandwidth applied on paid accounts?
  • How can I request an invoice?
• Experimental features
• Workarounds
  • 📁 Files and Folders app – Upload or download a folder
  • 🖥️ Screen app – Error: XWayland is not supported
  • 🖥️ Screen app – Error: XWayland is not supported – workaround for Raspberry
  • 🖥️ Screen app – Using two remote monitors on two local monitors
  • ⬛ Shell app – Using authentication for the Shell app
  • 🖨️ Remote printing
  • 👤 Run the Agent with admin privileges on a Windows where the user has only user privileges
  • 💻 Error message appears when installing the Agent: no mountable file systems (for older macOS)
• Troubleshoots
  • 🗑️ How do I manually remove the agent on a Windows?
  • 🗑️ How do I manually remove the agent on a Linux?
  • 🗑️ How do I manually remove the agent on a MacOS?
  • 🖥️ Silent installation with Group Policy
  • ⬛ Black screen in the Screen app
  • 🔲 Status of the Agent: Unavailable
  • 🔇 Disable audio on the Agent side
  • 🖥️❌ Set up a device without a monitor (headless)
  • 🔁 How to reinstall the Agent remotely.
  • 🥶 Remote control freezing in case of AVG/Avira antivirus protection.
  • ⚠️ Error: Failed to load the Application. Check your network connection or try clearing your cache.