🥶 Page loading stops (freezes)

Based on feedback, it is rare, but it can happen that the loading of the page (for example when logging in) stops or freezes.

In this case, we suggest you check the following:

• If your web browser has extensions/plugins, please temporarily disable all of them. If the login works correctly without extensions/plugins, it is one of the extensions/plugins that caused the problem. Then enable them one by one. After each enablement, check that our service still works properly. This way you can find out which extension/plugin caused your problem.
• If you have any Antivirus/Firewall protection, please turn them off temporarily. Then check that our service is working properly.
• If you are using Edge, Chrome, Firefox, etc. and the problem occurs, use the F12 function key to start DevTools. In the window that opens, select the Console tab. Check for errors (if any).
• If you are using a Safari browser and the problem appears, from the Develop menu, select Show Web Inspector and then the Console tab in the window that appears.
  In case you do not have a Develop menu in your Safari browser, proceed as follows:

1. Select Safari.
2. Select Settings…

The following window will open:

3. Select Advanced.
4. Tick the checkbox before the Show features for web developers.

5. Select Develop.
6. Select Show Web Inspector.

7. Select Console tab.
Check for errors (if any).

Most likely, one of the extensions is the cause.

If you have found out which extension, plugin, antivirus solution or other error caused your problem using the above methods, please let us know at support@dwservice.net

We would like to use this information to improve our service.

Thank you in advance for your cooperation.