Documentation

• Basic definitions (alphabetical order)
• Account
• Agent
• Agents
• Analyze events
• Applications
• Backlink
• Blog
• Captcha
• Client
• Configuration
• Configure
• Configure proxy
• Connection info
• Contact
• Contacts
• Contributions
• Cookies
• Copy
• Credentials
• Current activities
• Dashboard
• Desktop notification
• DWAgent - Monitor
• Download
• FAQ
• Files and Folders application
• Group
• Groups
• Good password
• Install the Agent
• Internet
• Installation code
• Installation password
• Localization
• Log file
• Login
• Log watch application
• My Account
• Nodes
• Open source
• Overview (Resources)
• Password
• Paste
• Path
• Payment method
• Plans
• Proxy
• QR Code
• Resources application
• Run the Agent
• Screen application
• Services (Resources)
• Shell application
• Sign-up
• Strong password
• Subscriptions
• Tasks (Resources)
• Text editor application
• TOTP
• Translations
• Two-Factor Authentication (2FA)
• Unattended Access
• Unique password
• Unlock Code
• Username
• Videos
• Weak password
• Agent installation - step-by-step
• Windows
• Windows - Install the Agent with Code
• Windows - Install the Agent with Credentials
• MacOS
• MacOS - Install the Agent with Code (updated)
• MacOS - Install the Agent with Credentials (updated)
• Linux
• Linux - Install the Agent with Code (Graphical User Interfac...
• Linux - Install the Agent with Code (console)
• Linux - Install the Agent with Credentials (Graphical User I...
• Linux - Install the Agent with Credentials (console)
• Agent management
• How do I use the service?
• How do I add an agent to my account?
• How do I install the agent?
• How do I install the agent silently?
• How do I "run only" the agent?
• How to temporarily disable the agent?
• How to configure a proxy?
• How to remove the agent?
• How do I reinstall the agent?
• How to set up remote audio on a remote macOS
• Remote Access
• Access a specific remote machine/agent
• Access a specific app on a particular machine
• How do I hide the notification message?
• Why am I experiencing a slow connection?
• Why is the remote desktop resolution so low?
• Why can't I connect to the agent?
• How to use the Shell application?
• Sharing options
• How do I share an agent?
• How do I share an agent with restrictions?
• How to share only a specific folder?
• How to share a folder in read-only mode?
• How to disable mouse & keyboard for shared agent?
• Account management
• Can I use one DWService account for several users?
• How to enable 2-factor authentication?
• How to set up 2FA with a new smartphone?
• I set up 2FA but I lost my recovery code
• Subscriptions
• How do subscriptions work?
• How does the bandwidth from paid accounts work with shared a...
• How is the bandwidth applied on paid accounts?
• How can I request an invoice?
• Experimental features
• Workarounds
• Files and Folders app - Upload or download a folder
• Screen app – Error: XWayland is not supported
• Screen app – Error: XWayland is not supported - workaroun...
• Screen app - Using two remote monitors on two local monit...
• Shell app - Using authentication for the Shell app
• Remote printing
• Run the Agent with admin privileges on a Windows where the...
• Error message appears when installing the Agent: no mounta...
• Troubleshoots
• How do I manually remove the agent on a Windows?
• How do I manually remove the agent on a Linux?
• How do I manually remove the agent on a MacOS?
• Silent installation with Group Policy
• Black screen in the Screen app
• Status of the Agent: Unavailable
• Disable audio on the Agent side
• Set up a device without a monitor (headless)
• How to reinstall the Agent remotely.
• Remote control freezing in case of AVG/Avira antivirus pro...
• Error: Failed to load the Application. Check your network...
• Page loading stops (freezes)

• Introduction
• Authentication
• Request Structure
• Response Structure
• Prerequisites
• Account resource
• Get Account Info
• Add Services
• Remove Services
• Get Credit Transactions
• Agent resource
• Create an agent
• Modify an agent
• Delete an agent
• List all agents
• Get agent
• Sessions resource
• Create a new session
• List all sessions
• Get session
• Close session
• Develop the web application
• Open IFrame session
• Close IFrame session
• Show App in IFrame session
• Customize the installer
• Linux
• Mac OS
• Windows
• Example configuration
• Examples
• PHP
• C#
• Java